How Do You Prepare For Non Voice Process?

Is BPO good for Career?

The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students..

What is the nature of work backend process in BPO sector?

BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more.

How do I prepare for a non voice interview?

1) Explain about yourself in 1 minute,2)speak ……What steps have you taken to be more successful in your career? How do you work under pressure? … How do you work under pressure? Always say you work well under pressure. … Describe your ideal job. … What can you offer us? … What are your most redeeming qualities?

What are the skills required for non voice process?

1. Good Communication skills in written as well as oral. 2. Good typing skills(just for non-voice process)….Good communication & language.Basic computer knowledge with typing skills.Good Interpersonal skills.should be ready to work under stress.

What are the rounds in non voice process?

Hello, How do you do? This is a question to ask about your welfare. Reply with a smile. … Introduce yourself. This acts as the first and the best impression creating question. … Describe your strengths. This is a very common question in HR interviews. … Describe your weakness.

What does a non voice agent do?

These accounts are what we call non-voice account. If the call center agents are the front lines, they’re often called the “back-office” teams. These are people who’s jobs are purely office work. Although they’re called non-voice accounts, these people do make a few phone calls too but very minimal, whenever required.

Is voice process a good job?

Its a good company. It is a fairly nice company with good employees. … The best part is a very nice training team.

What is non voice process?

Non Voice BPOs : Non-voice process job involves work in computer & internet like email handling, chat support, messages etc.

How do you answer why should we hire you?

Make his job easier by convincing him that:You can do the work and deliver exceptional results.You will fit in beautifully and be a great addition to the team.You possess a combination of skills and experience that make you stand out from the crowd.Hiring you will make him look smart and make his life easier.

What is your salary expectation?

For example: My salary expectations are in line with my experience and qualifications or if this is the right job for me, I am sure we can come to an agreement on salary. Moreover, you may ask for time to understand or learn more about the job first. … The next best answer is to give a salary range.

How do I tell about myself?

A Simple Formula for Answering “Tell Me About Yourself”Present: Talk a little bit about what your current role is, the scope of it, and perhaps a big recent accomplishment.Past: Tell the interviewer how you got there and/or mention previous experience that’s relevant to the job and company you’re applying for.More items…

What is role of non voice process?

What is Non-Voice process? Unlike the call center outbound, this process does not require to receive or make a phone call to the customers. This process requires the skill for writing or typing and the ability to understand the type of query for making the right processing.

Is there any growth in non voice process?

Yes, there is. In fact, any job you apply in gives you that opportunity of learning something new, or improving the skills you already have. In non voice processes, you would be able to increase your typing capabilities, attention to details, accuracy, efficiency, ability to meet with deadlines.

How many rounds of interview are there in Sutherland?

4 roundsThe Sutherland selection process consists of 4 rounds. These rounds are as follows: Communication Skills Round.

Is Accenture good for freshers?

Nice place to work and learn alot from the college’s, managers, and environment Thank’s for the opportunity Accenture, Hope to see you soon again….. I joined there as a fresher and i have learnt a lot about the process. … so many training to learn new things. Team outing is rare but overall having good memory.

What is Non Voice Process salary?

Non Voice Process. ₹ 2,46,252/yr. Range: ₹178K – ₹291K. 3 salaries. ₹ 2,46,252/yr.

Which is better voice or non voice?

A non-voice BPO interview is quite similar to a voice one. The only difference, of course, is that they will not be testing your voice. … What you do have to worry about is your written English, as many non-voice BPO jobs entail writing emails to customers around the world and also handling live web based chats.

What are your weaknesses?

Example Weaknesses for InterviewingI focus too much on the details. … I have a hard time letting go of a project. … I have trouble saying “no.” … I get impatient when projects run beyond the deadline. … I could use more experience in… … I sometimes lack confidence. … I can have trouble asking for help.More items…•

What is the work of chat support agent?

Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers.

What is a voice?

noun. the sound or sounds uttered through the mouth of living creatures, especially of human beings in speaking, shouting, singing, etc. the faculty or power of uttering sounds through the mouth by the controlled expulsion of air; speech: to lose one’s voice.