Quick Answer: How Do I Check My AT&T Internet Connection?

Why is my internet not working AT&T?

Power cycle (reboot) your AT&T gateway – Unplug the gateway from the power outlet in the wall and wait two minutes before plugging it back in.

After the Power, Broadband, and Service lights on your gateway turn green, verify that your connection has been restored..

How do I troubleshoot AT&T Internet?

Troubleshoot & Resolve from your U-verse TVPress Menu on your U-verse remote control.Use the down arrow to scroll to Help. … Scroll down to Information and press OK.Scroll right and select Troubleshoot & Resolve.Scroll to the service you want to troubleshoot (TV, internet, or phone).Press OK.More items…•

Why is my ATT WIFI so slow?

Restart your gateway now and then. Keep your gateway and devices away from obstructions (like metal) and common sources of interference (like baby monitors and microwaves). Move Wi-Fi devices closer to your gateway. The farther away they are, the weaker the signal and the slower the speed.

Why is my wifi not working?

On Android devices, check your settings to make sure the device’s airplane mode is off and that Wi-Fi is on. 3. Another network adapter related issue for computers could be that your network adapter driver is out of date. Essentially, computer drivers are pieces of software telling your computer hardware how to work.

What is a good speed for WIFI?

Any internet connection above 25 Mbps is considered a good internet speed, particularly for average users with no more than three people using the connection. Larger households of 3-5 people should consider speeds closer to the 100–200 Mbps range.

Is there an ATT Internet outage in my area?

How do I know if there’s an internet or DSL outage in my area? Go to att.com/outages. Enter your ZIP Code for general area info. Or, sign in to your account for personalized results.

How do I reset my AT&T Wireless Router?

With gateway settingsGo to your gateway settings.Select Settings, then Diagnostics, and then Resets.Enter your Device Access Code (you can find this on the side of your gateway).Select Submit.Choose Reset next to Reboot Outdoor Antenna or Reboot System (gateway).

How do I find out my AT&T Internet speed?

Launch the AT&T recommended speed test site at att.com/speedtestEnter your AT&T e-mail address to help us improve our service (optional)Click the START TEST button.Allow 30-60 seconds for your test results.Review the Download and Upload speed then compare it to your subscribed speed.More items…•

How do I check if I have Internet connection?

First, check that mobile data is turned on and you have a data connection.Open your Settings app “Wireless and Networks” or “Connections” … Turn mobile data on. … Check that there is a data indicator (for example, 2G, 3G, 4G, H) next to the signal strength bars at the top of the screen .More items…

How do I make my AT&T Internet faster?

5 Tips to Make Your Internet Speed FasterCheck for Router Obstructions. Regardless of your Wi-Fi network, obstructions in your home or poor placement of your wireless router can weaken your signal strength. … Secure Your Network. … Check Auto-Updating Programs. … Scan for Malware. … Optimize Your Web Browser.

How do I reset my AT&T Internet?

Restart your gateway or modem manuallyUnplug the power cord from the back of your gateway or modem.Wait 20 seconds.Put the internal battery back in, if you have one.Plug the power cord back in. … Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

How do I hook up my AT&T Internet?

Here’s how to set up your AT&T connection:Connect one end of the green data cable to the green broadband port on your gateway.Connect the other end to the AT&T Broadband jack in your wall.Connect the black power cord to the back of your gateway, and plug it into an electrical outlet.More items…•